Prolific Water Systems – Terms of Use & Privacy Policy

By accessing prolificwatersystems.com, contacting us, or using our online scheduling, forms, or digital tools (“Digital Services”), you agree to the following Terms of Use & Privacy Policy.

Prolific Water Systems (“Prolific,” “we,” “our,” or “us”) provides plumbing, heating, and water filtration services within our Colorado service area. Information on this site is for general reference only and may change without notice.

Use of the Site:

You agree not to misuse the site, attempt unauthorized access, copy content without permission, or interfere with our systems. Your continued use signifies acceptance of updated terms.

Service Information:

Online descriptions, pricing, and availability are estimates only. Final scope and pricing are confirmed in writing. Hidden issues, code corrections, or client-requested changes may alter the final invoice.

Scheduling & Cancellations:

Appointment windows are estimates. Weather, emergencies, and job conditions may affect arrival times. Please provide at least 24 hours’ notice to cancel or reschedule. Same-day cancellations or no-shows may incur a fee.

Payment:

Payment is due upon completion unless otherwise specified. Deposits may be required for larger projects. Late payments, chargebacks, or returned payments may result in fees or service suspension as allowed by law.

Warranties:

Workmanship warranties vary by service type and will be disclosed in your estimate or service agreement. Manufacturer warranties apply per manufacturer rules. Warranty may be void if systems are altered by others, misused, or not maintained.

System Performance:

Due to age, design, water quality, electrical supply, and other factors outside our control, we cannot guarantee system lifespan, efficiency outcomes, or prevention of future failures.

Intellectual Property:

All text, images, graphics, and site content belong to Prolific. You may not copy or reproduce content without written permission.

User Submissions:

Any reviews, forms, or content you submit may be used by Prolific for operational or promotional purposes. Do not submit unlawful or infringing content.

Electronic & Mobile Communications:

By contacting us or using our Digital Services, you consent to receiving texts, emails, and calls. Message and data rates may apply. Reply STOP to opt out of marketing texts. You may still receive non-marketing messages related to active service, billing, or safety.

Third-Party Tools:

We use trusted third-party providers (e.g., CRM, scheduling, payment processors). These services may process your information under their own privacy policies. We are not responsible for third-party sites or links.

Privacy Policy

Information We Collect:
We collect information you provide directly—name, contact details, property info, and payment details (processed securely through third-party providers). We also collect basic website analytics such as IP address, device type, and pages visited.

How We Use Your Information:
To schedule and perform services, communicate with you, provide estimates and invoices, process payments, improve our systems, and send appointment reminders or (with permission) promotional updates. We do not sell or rent your information.

Sharing:
We share information only as needed—to perform services, process payments, operate our Digital Services, comply with law, or protect rights and safety. Third-party vendors may access data solely to perform contracted functions.

Your Choices:
You may request to view, correct, or delete your information (subject to legal retention requirements), and you may opt out of marketing messages at any time.

Security:
We use reasonable administrative, technical, and physical safeguards to protect your information. Sensitive payment data is encrypted and handled by secure payment processors. No system is perfectly secure.

Data Retention:
We keep service records as long as necessary for business, warranty, tax, and legal purposes.

Children’s Privacy:
We do not knowingly collect information from children under 13.

Liability, Disputes & Governing Law

The Site and Digital Services are provided “as is.” We disclaim all warranties to the fullest extent permitted by law and are not liable for indirect, incidental, or consequential damages arising from use of the Site. Any dispute related to the Site or Digital Services will be governed by Colorado law and handled through arbitration or the courts located in Colorado, unless otherwise required by law.

Contact Us

Prolific Water Systems
Phone: (970) 379-4670
Email: [email protected]
Address: 1969 Rifle, CO 81650

If you believe we are not adhering to this policy, please contact us immediately